"Request a Refund" Button for Customers
Adds a "Request refund" button to recent completed orders in My Account; clicking it notes the request on the order and emails the shop owner.
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Refunded Amount Column in the Orders List
Shows how much has been refunded on each order in the admin orders list, so partial refunds are visible without opening every order.
Require a Reason Before Issuing a Refund
Stops staff from issuing a refund in the order screen until they have typed a reason, so every refund in your records is explained.
Untick "Restock Refunded Items" by Default
Leaves the "Restock refunded items" box unticked when you refund an order, for shops where returned goods are usually damaged or not resold.